people smiling as they walk out of an elevator

People & Communities

Connecting together  

We seek ideas, encourage innovation and empower our colleagues through learning and development experiences that are aligned with our business strategy and contribute to our broader success. We interact meaningfully in the communities we serve by creating or supporting opportunities for Science, Technology, Engineering, and Mathematics (STEM) learning, volunteering, and charitable giving.

Why inclusion matters

Our business strategy relies on an inclusive workplace where we attract and retain top talent, encourage innovation, support colleagues in career development, and enhance business performance – which benefits all stakeholders.

Development, engagement & retention

We trace our beginnings to one man’s genius, and the generations of innovators who came after him have kept us at the forefront of the industry he created. We nurture this pioneering culture by encouraging our colleagues to share ideas, develop new skills and become lifelong learners.

Our suite of learning and development programs offered as part of our Leading at Otis Academy is tailored to colleagues at all levels of our global business, providing opportunities for growth and development across a broad range of functional, technical and leadership skills. We are continually expanding and enriching our portfolio in key topic areas central to our growth, including business and financial acumen, sales training, project management and language learning.

Our Otis Technical program is aimed at enhanced onboarding, reducing time-to-productivity and enabling targeted upskilling of our field professionals throughout their field careers. We increasingly recognize the benefits of these developmental pathways in our ability to attract, engage and retain front-line talent.

Accessibility 

We are proud to help build a society without physical, cognitive or sensory barriers. Through the work of our talented Otis colleagues and in collaboration with partners like Disability:IN, we continue to design and develop innovative accessible mobility solutions to support the riding public. Our equipment has features such as an audio solution that helps blind and low-vision passengers better navigate buildings, voice announcements that guide riders to their travel destination, and even new high contrast color indicators and braille panels inside and outside our elevator cabs.

Otis is also a signatory of the Disability:IN Procure Access Statement which affirms our commitment to purchasing and selling technology that is accessible to people with disabilities. This initiative seeks to help businesses understand that accessible procurement creates an inclusive workplace with better, more usable products and services for our colleagues, customers, and the public.

Community

Otis has a rich history of contributing to communities, through partnerships and volunteerism that spans decades, enabling us to help cultivate the next generation of leaders, innovators, and future Otis colleagues. We advocate for a range of issues related to sustainable and inclusive mobility, with focused investments in science, technology, engineering and mathematics (STEM) and creating more vibrant communities. 

In 2020 we launched Made to Move Communities™ our signature social impact program to engage young minds to imagine new mobility solutions for people everywhere and to inspire youth to become part of our dynamic industry.

We also care for and support our colleagues when an unexpected crisis hits. Catastrophic events have no boundaries and often strike without warning. Through the Otis Colleague Disaster Relief Fund, colleagues can receive financial assistance following major natural disasters or humanitarian crises. And all colleagues are welcome and invited to make financial contributions to the fund – a direct way to provide support for peers in need.

Resources