smiling people while walking out of the elevator

Hotel

Digital innovation for an exceptional guest experience

On a dream vacation, no one wants to waste time waiting for an elevator. Our hotel and resort elevators are designed to maximize elevator uptime and keep guests moving – even during peak hours like the morning breakfast rush.

Our innovative digital technology can transform the guest experience providing you with ability to integrate with applications like mobile room keys, digital check ins and online concierge apps. We use innovative technologies like the eView display to offer passenger entertainment, clear lift operation information, system monitoring, and emergency call technology. We understand that your guests are looking for a retreat, and smooth, quiet rides can make their getaway that much better.

Elevators that let guests ride in style

From family-run hotels to peak luxury chains, whether it’s a sophisticated city feel, remote mountain retreat, tropical vibe or some other feel, we know every hotel has a unique style and flow. That’s why our products are customizable for your scenario and style.

A smaller elevator footprint means more guest rooms, and with Otis elevators you can trust you are still providing a good experience at any size. Options for almost unlimited configurations are available for both space and usage. Design is never compromised, and brand aesthetics can be configured along with space.

Otis Signature Service™

With each of our comprehensive service packages, we offer elevator repair and maintenance services with quick response times and transparent proactive communication. Our mechanics are not only highly trained and equipped with proprietary apps to provide you with our highest level of safety and service – they’re also committed to meeting your personal expectations on the job site.

We provide hotel managers with real-time and accurate information about their equipment to offer guests a delightful experience and to meet the needs of hotel staff at any time. Our timely, event-driven notifications and conversations are the cornerstone of the long-term transparent and trusting relationships we build to support guests and business owners alike.